Privacy Policy

1. Data Controller Identity

CV Anugrah Mitra Distribusindo

Jl. Adi Sucipto, samping Kompleks Star Borneo Residence No. 5, Arang Limbung, Kec. Sungai Raya, Kab. Kubu Raya, Kalimantan Barat 78391

NPWP (Tax ID): 075.409.625.3-704.000

Email: amd.ptk@gmail.com · Phone: 0561-7266261

2. Data We Collect

We may collect the following personal data:

• Contact Inquiries: when you email us, we receive your name, email address, WhatsApp/phone number, inquiry category, and message content.
• Job Applications: when you email a job application, we receive your name, email, phone number, CV (PDF), experience history, and motivation.
• WhatsApp Business Interactions: WhatsApp number, conversation content, and transaction context.
• Cookies & Analytics: IP address, browser type, pages visited, and visit duration (anonymous, for website improvement).

3. Purpose of Data Use

• Responding to inquiries, questions, or distribution partnership requests.
• Processing job applications and recruitment communication.
• Providing relevant product information, services, and updates.
• Customer service communication via WhatsApp Business in accordance with Meta Platforms policy.
• Improving AMD website & service quality based on anonymous analytics data.
• Fulfilling legal and regulatory obligations applicable in Indonesia.

4. Data Storage and Security

Personal data is stored in AMD's internal systems and/or trusted service providers (Google Workspace, Cloudflare hosting, Meta WhatsApp Business Platform) with reasonable technical & organizational security measures to prevent unauthorized access, loss, or misuse.

Job application data is stored for a maximum of 12 months after the recruitment process is completed. Contact inquiry data is stored for a maximum of 24 months for follow-up and reference purposes.

5. Sharing Data with Third Parties

AMD does not sell your personal data. Data may be shared on a limited basis with:

• Technology providers: Cloudflare (hosting), Meta Platforms (WhatsApp Business), Google (email & analytics) — subject to each platform's privacy policy.
• Principal partners: in the context of distribution partnerships you initiate (only relevant data, with your consent).
• Law enforcement: if required by law or valid court order.

6. WhatsApp Business Interaction

When you communicate with AMD via WhatsApp Business (0851-8677-1777), you are subject to:

• WhatsApp/Meta Platforms privacy policy.
• Consent to receive responses, product information broadcasts, and service updates from AMD.
• The right to unsubscribe from WhatsApp communication at any time by replying "STOP" or contacting us.

7. Cookies

Our website uses cookies to enhance user experience. You may disable cookies through your browser settings — although some website features may not function optimally.

8. Your Rights

Under Indonesia's Personal Data Protection Law (UU PDP) No. 27 of 2022, you have the right to:

• Access your personal data that we store.
• Request correction or update of inaccurate data.
• Request deletion of your personal data.
• Object to data processing for marketing purposes.
• Withdraw consent at any time.

To exercise these rights, contact us at amd.ptk@gmail.com.

9. Policy Changes

We may update this privacy policy from time to time. Changes will be announced on this page with the latest effective date. You are encouraged to review this page periodically.

10. Contact

Questions regarding data privacy can be submitted to:

• Email: amd.ptk@gmail.com
• Phone: 0561-7266261
• WhatsApp: +62 0851-8677-1777
• Address: Jl. Adi Sucipto, samping Kompleks Star Borneo Residence No. 5, Arang Limbung, Kec. Sungai Raya, Kab. Kubu Raya, Kalimantan Barat 78391